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Automated dispatch Without picking up the phone

Each ride is offered in waves to the nearest online drivers, then retried automatically.

Interface Automated dispatch

Why automate your dispatch?

Placing a ride by hand takes time, and the result depends on who picks up.

  • One call per driver

    To place a ride, you call drivers one by one until you find a free one.

  • A driver too far away

    Without seeing positions, you offer the ride to someone who will arrive late.

  • Nobody knows where a ride stands

    Who was asked, who answered, who declined: it all stays in your head or in your messages.

How dispatch offers a ride

From picking drivers to the final alert, here is what Chauffleet does for you.

  • Eligible drivers only

    Only online drivers who are eligible for the requested service receive the ride.

  • Nearest first

    Drivers are ranked by their distance to the pickup point.

  • Sent in waves

    A third of the nearest drivers is asked first, then two thirds, then everyone.

  • Notification on the driver app

    The offer arrives as a push notification. The ride stays unassigned until a driver takes it.

  • Retry over several rounds

    With no answer after the delay, the next round starts by itself, with nothing for you to do.

  • Alert if nobody takes it

    After the last round, the ride is broadcast and the administrators receive an e-mail.

We answer your questions.

Still unsure?

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Dispatch retries over several rounds, widening the number of drivers asked each time. If nobody takes the ride at the end, it is broadcast and your company administrators receive an e-mail.

Online drivers who are eligible for the ride's service, ranked by distance to the pickup point. The nearest are asked first.

No. They receive a notification in the driver app, accept the ride and follow the GPS.

Yes. A booking made from your Chauffleet website goes straight into dispatch, with no re-entry, and follows the same rules as a ride created manually.

How do we get started?

Try it.

Create your account and take your first booking today.

  • 2 minutes
  • 14 days free
  • No commitment
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Talk it over.

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  • With an expert
  • Free
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